Stonevegas Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Stonevegas Casino, including creating an account, playing games, making payments and using related services. Please read them carefully before using the website. By accessing the website or opening an account, you confirm that you understand and agree to these Terms, together with any policies or rules referred to on the website.

Stonevegas Casino operates under a licence issued by the Gaming Board of Anjouan, licence number ALSI-152406028-FI2, held by NovaForge Ltd.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Stonevegas Casino. They apply to the website, account services, games, promotions and other features made available through the platform. Additional rules may apply to particular games, competitions or promotional offers. Where additional rules apply, they will be presented with the relevant service and should be read together with these Terms.

You must be legally entitled to use online gambling services in the place where you are located. You must also meet the minimum legal age and any other eligibility requirements that apply under Australian law and the laws relevant to your location. Stonevegas Casino may restrict or refuse access where gambling is not permitted, where age or identity cannot be verified, or where other legal or compliance requirements have not been satisfied.

You are responsible for providing accurate, current and complete information when opening and maintaining an account. Information must remain accurate throughout your use of the service. You must promptly update details if they change. We may ask for documents or other information to confirm your identity, age, address, payment method or source of funds. Access, deposits, withdrawals or winnings may be restricted while checks are outstanding.

You must use the website only for lawful purposes and in accordance with these Terms.
You must not use another person’s account or allow another person to use your account.
You must keep your login details confidential and notify the operator if you suspect unauthorised access.
You must not create or control more than one account unless expressly permitted by the operator.
You must not use software, devices or methods intended to interfere with the website, games or account systems.
You must not take part in fraudulent, dishonest, abusive or misleading activity.

An account is generally personal to the registered customer and must not be sold, transferred or used as security. You remain responsible for activity carried out through your account until you notify the operator of a suspected security issue. The operator may suspend or close an account where information is inaccurate, these Terms are breached, legal obligations require action, or activity presents a security, fraud, responsible gambling or compliance concern.

2. Accounts, deposits and withdrawals

You may need to register an account before using certain features. Registration does not guarantee that an account will be approved or remain available. The operator may carry out verification checks at any time and may retain information where required by law, regulatory obligations or internal compliance procedures.

Deposits must be made using an approved payment method that belongs to you or that you are authorised to use. You must not deposit funds obtained unlawfully or use a payment method belonging to another person without permission. Available payment options, minimum or maximum amounts, processing conditions and verification requirements may vary and will be displayed on the website where relevant.

You should only deposit money that you can afford to lose. Gambling is not a way to make money, repay debts or solve financial difficulties. You are responsible for checking transaction details before confirming a deposit or withdrawal. A payment may be delayed, rejected or reversed where required checks have not been completed, a payment provider declines the transaction, technical problems occur, or the transaction appears unusual or unlawful.

Withdrawal requests may be subject to account verification, identity checks, payment checks and any applicable game or promotion rules. Funds may be returned to an approved payment method or handled in another lawful manner. The timing of a transaction can depend on checks, the selected payment method, banking systems and circumstances outside the operator’s control. You should not assume that a withdrawal is final until it has been confirmed as completed.

The operator may correct obvious errors, including displaying or crediting an incorrect balance, stake, result or payment. If funds are credited to your account in error, you must not use them and must notify the operator through the available support channel. The operator may recover an incorrect payment or adjust the account balance to correct the error, subject to applicable law.

Game results and technical issues

Games are provided through electronic systems and may occasionally be affected by interruptions, maintenance, communication failures or other technical issues. If a game is interrupted, the operator may take reasonable steps to restore the game state or resolve the outcome in accordance with the applicable game rules and available records. Bets or transactions may be voided or corrected where a material error, malfunction or system failure affects their proper processing.

3. Promotions, responsible gambling and privacy

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms may explain eligibility, qualifying activity, expiry, wagering or play-through conditions, maximum values, withdrawal restrictions and circumstances in which an offer may be withdrawn. You should read the relevant promotional terms before accepting an offer. Unless stated otherwise, only one offer may be used by a customer, household, device or payment method where the promotion rules require this.

Promotions must not be abused. The operator may withhold or cancel an offer, related winnings or an account benefit where it reasonably believes that a person has manipulated the offer, used multiple accounts, acted dishonestly, breached the promotional rules or attempted to avoid a legitimate restriction. Any action will be taken subject to applicable law.

Stonevegas Casino supports responsible gambling. Gambling should be treated as entertainment, not as a source of income. Before playing, consider setting a budget and time limit. Do not chase losses, gamble while distressed, borrow money to gamble or continue when gambling is affecting your finances, relationships, work or wellbeing. You can use responsible gambling tools or request an account break or exclusion where those options are available.

Set limits that reflect what you can comfortably afford.
Take regular breaks and keep track of the time spent playing.
Avoid gambling when affected by alcohol, medication or other substances.
Seek independent support if gambling no longer feels enjoyable or controlled.
Contact the operator promptly if you want information about available safer gambling options.

Personal information is handled in accordance with the Stonevegas Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used to provide services, verify identity and age, process transactions, prevent fraud, meet legal obligations, manage accounts, improve the website and communicate about services where permitted. You should review the Privacy Policy for further information about collection, use, disclosure, security and access rights.

4. Website use, changes and legal information

The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, frame, scrape or commercially exploit website content without permission, except where permitted by law. Trade marks, logos, graphics, software and other materials remain the property of their respective owners. Nothing in these Terms transfers ownership of those rights to you.

The operator aims to keep website information accurate and available but does not promise that the website will always be uninterrupted, error-free, complete or suitable for every purpose. Links to third-party websites or services may be provided for convenience. The operator is not responsible for content, availability, security or practices controlled by third parties, and your use of third-party services may be subject to separate terms.

To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, internet disruption, payment provider issues, malicious activity, technical faults, natural events or changes in legal requirements. Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

The operator may update these Terms from time to time to reflect changes to the website, games, business practices, legal requirements or security measures. Updated Terms will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication. If you continue to use the service after an update takes effect, you are treated as having accepted the updated Terms. If you do not agree, you should stop using the service and may request account closure.

You may stop using the website at any time and may request that your account be closed, subject to any legal, verification or transaction requirements. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, prohibited conduct, disputes, privacy or record keeping.

These Terms are intended to be read consistently with applicable Australian law and any mandatory rights or protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. If you have a question, complaint or concern about the website or these Terms, use the support or contact options made available on the Stonevegas Casino website. You should keep a copy of these Terms for your records.